Week 27: Complaining
This blog post is dedicated to complaints in formal contexts and phrasal verbs.
First and foremost, I looked for illustrated phrasal verb charts. I am going to add to this post the one that I found more useful, since it is constructed from the particle 'be', very common in English.
Next, I am going to add a couple more that are from the same family:
When looking for a text on the Internet where a complaint is stated, I went on the following Oxford site, where three letter of complaint models were provided.
Here is the link: https://en.oxforddictionaries.com/writing-help/letters-of-complaint
I chose the one about a faulty product, and the vocabulary useful for complaining is in bold.
8 Kennedy Circle
Sydney
NSW 2010
11 November, 2015
Customer Services Manager
Evans Electrical Products
7 Swan Street
Sydney
NSW 2011
Subject: EasyIron Electric Iron (Model No. 2279)
Dear Sir or Madam: I wish to express my dissatisfaction with the above iron, which I purchased from The Electrical Store in Newtown on 10 October, 2015. On using it for the first time, I found that the temperature control was faulty; it was not possible to set it for any temperature apart from the highest, for cotton.
When I attempted to return the iron to the store, the cashier said that the store was unable to replace it or offer me a refund but advised me that it could be sent away for repair. As I need an iron on a daily basis, and it was not clear how long a repair would take, this option was unsatisfactory. As the iron clearly does not function as it should and therefore does not comply with the legal standards of product quality, I am writing to you to ask for a full refund of the £35.99 retail price.
I look forward to hearing from you within the next two weeks.
Yours truly,
Jenny Hawkins
Link:
https://oup.useremarkable.com/production/images/uploads/3702/original/uk_sample_complaint_letter_faulty-product.pdf
This week, to improve my English I have started to revise for my exams, which fills my brain with English terminology and structures. Nothing else to add, but as we are starting our two-weeks-long holidays, I hope to have free time to do something more interesting related to English, such as watch more series and films in the following days.
First and foremost, I looked for illustrated phrasal verb charts. I am going to add to this post the one that I found more useful, since it is constructed from the particle 'be', very common in English.
Next, I am going to add a couple more that are from the same family:
- be above
- be along
- be around
- be in for
- be in on
- be on about
- be on to
- be upt o
- be cut for
- be there for
- be with
When looking for a text on the Internet where a complaint is stated, I went on the following Oxford site, where three letter of complaint models were provided.
Here is the link: https://en.oxforddictionaries.com/writing-help/letters-of-complaint
I chose the one about a faulty product, and the vocabulary useful for complaining is in bold.
8 Kennedy Circle
Sydney
NSW 2010
11 November, 2015
Customer Services Manager
Evans Electrical Products
7 Swan Street
Sydney
NSW 2011
Subject: EasyIron Electric Iron (Model No. 2279)
Dear Sir or Madam: I wish to express my dissatisfaction with the above iron, which I purchased from The Electrical Store in Newtown on 10 October, 2015. On using it for the first time, I found that the temperature control was faulty; it was not possible to set it for any temperature apart from the highest, for cotton.
When I attempted to return the iron to the store, the cashier said that the store was unable to replace it or offer me a refund but advised me that it could be sent away for repair. As I need an iron on a daily basis, and it was not clear how long a repair would take, this option was unsatisfactory. As the iron clearly does not function as it should and therefore does not comply with the legal standards of product quality, I am writing to you to ask for a full refund of the £35.99 retail price.
I look forward to hearing from you within the next two weeks.
Yours truly,
Jenny Hawkins
Link:
https://oup.useremarkable.com/production/images/uploads/3702/original/uk_sample_complaint_letter_faulty-product.pdf
This week, to improve my English I have started to revise for my exams, which fills my brain with English terminology and structures. Nothing else to add, but as we are starting our two-weeks-long holidays, I hope to have free time to do something more interesting related to English, such as watch more series and films in the following days.
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